Job Detail

Bilingual Service Desk Analyst - Proz Technologies

Date Posted: Nov 12, 2025
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Job Detail

  • Location:
    Doha, Doha, Qatar
  • Company:
    Proz Technologies
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
  • Positions:
  • Experience:
    5 to 7 years
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Dec 31, 2025
    • Apply Now
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Job Description

  • Provide remote support via phone, email, and other channels in English and [second language].
  • Resolve or escalate incidents and service requests, maintaining accurate logs in our ITSM system.
  • Create and maintain knowledge base articles and troubleshooting guides.
  • Support Workplace Services with remote issue resolution and educate users on IT best practices.
  • Follow ITIL-based processes to align service desk operations with organizational goals.

Benefits

Skills Required

Company Overview

Proz Technologies
Doha, Doha, Qatar
57 Current Jobs Openings

Company OverviewProz Technologies (PROZTEC) is a Qatar based fast growing IT consultancy company, offering enterprise solution, professional services and specialized support to domain of IT business needs.We are committed to providing comprehensive s... Read More

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